Policies

Privacy Policy

Effective Date: July 27, 2026 Company: TrueBird Global LLC Product: TabEagle Contact: support@truebirdglobal.com

TrueBird Global LLC (“TrueBird,” “we,” “us,” or “our”) operates TabEagle, a software product designed to help independent business operators create invoices, share payment links, and communicate payment-related information with their customers.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, mobile application, and related services.

1. Information We Collect

We may collect the following categories of information:

Account Information
When you create an account or contact us, we may collect your name, business name, email address, phone number, login credentials, and other account details.

Business and Invoice Information
When you use TabEagle, we may collect information you enter into invoices or payment requests, including customer names, customer contact information, invoice descriptions, amounts due, due dates, notes, photos, and related attachments.

Customer Information Entered by Users
TabEagle users may enter information about their own customers, such as names, phone numbers, email addresses, invoice details, service descriptions, and payment-related information. Users are responsible for having the right to provide this information to TabEagle.

Payment Information
Payments may be processed by third-party payment providers, including Stripe. We do not store full credit card numbers. Payment providers may collect and process payment information, identity information, bank account information, and transaction details under their own terms and privacy policies.

Photos and Attachments
If you upload photos or other attachments, we may store and process those files to provide invoice, payment, customer communication, recordkeeping, and support features.

Device, Usage, and Technical Information
We may collect device type, operating system, app version, IP address, browser type, crash logs, diagnostic data, pages viewed, actions taken in the app, and other technical information used to operate, secure, and improve the service.

Communications
If you contact us for support, we may collect the contents of your message and related contact information.

2. How We Use Information

We use information to:

• Provide, operate, and improve TabEagle;
• Create, send, display, and manage invoices and payment links;
• Support account setup, authentication, security, and customer service;
• Process transactions through third-party payment providers;
• Send service-related notices, confirmations, alerts, and updates;
• Troubleshoot technical issues and prevent misuse;
• Maintain business records;
• Comply with legal, tax, regulatory, security, and fraud-prevention obligations;
• Develop new features and improve user experience.

3. Payment Processing

TabEagle may integrate with third-party payment providers such as Stripe. Payment processing services are provided by those third-party providers and are subject to their own terms and privacy policies.

Depending on the payment structure used, Stripe or another payment provider may collect and process information such as business identity details, payment card information, bank account information, transaction data, fraud-prevention data, and compliance information.

TrueBird does not control every aspect of how third-party payment providers process payment data. Users and payors should review the applicable payment provider’s terms and privacy policy.

4. How We Share Information

We may share information with:

Service Providers
We may share information with vendors that help us provide hosting, data storage, analytics, authentication, communications, security, customer support, crash reporting, and payment processing.

Payment Providers
We may share information with payment providers to enable payments, payouts, refunds, fraud prevention, identity verification, compliance, and dispute handling.

Invoice Recipients
When a TabEagle user sends an invoice, payment request, photo, or attachment to a customer, the customer may receive the information included by the user.

Legal and Safety Purposes
We may disclose information if required by law, subpoena, court order, legal process, regulatory request, fraud investigation, security investigation, or to protect the rights, safety, and property of TrueBird, our users, customers, or others.

Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.

5. User Responsibilities

TabEagle users are responsible for the information they enter, upload, and send through the service. This includes responsibility for invoice accuracy, customer contact information, uploaded photos, service descriptions, taxes, and compliance with applicable laws.

Users should not upload sensitive information unless necessary for their legitimate business use.

6. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business purposes.

Some information may be retained in backups or logs for a limited period after deletion from active systems.

7. Data Deletion Requests

You may request deletion of your TabEagle account or certain personal information by contacting: support@truebirdglobal.com

We may need to verify your identity before completing a deletion request. Some information may be retained if necessary for legal, tax, accounting, fraud-prevention, dispute-resolution, security, or legitimate business purposes.

If the TabEagle app supports account creation, we also intend to provide a way to initiate account deletion within the app.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no system is completely secure, and we cannot guarantee that information will never be accessed, disclosed, altered, or destroyed.

9. Children’s Privacy

TabEagle is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

10. Analytics and Diagnostics

We may use analytics, crash reporting, and diagnostic tools to understand app performance, identify errors, improve usability, and maintain security. These tools may collect device, usage, and technical information.

11. Marketing Communications

We may send service-related messages and, where permitted, occasional product updates or marketing communications. You may opt out of marketing communications, but we may still send non-marketing messages related to your account, transactions, security, or support.

12. State and International Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of certain personal information. You may also have the right to object to or restrict certain processing.

To submit a privacy request, contact: support@truebirdglobal.com

We do not sell personal information in the traditional sense. If we later use advertising or analytics tools that are considered a “sale,” “sharing,” or targeted advertising under applicable law, we will update this Privacy Policy and provide any required choices.

13. Third-Party Links and Services

TabEagle may contain links to third-party websites, payment pages, services, or platforms. We are not responsible for the privacy practices, security, or content of third-party services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice through the website, app, or email.

15. Contact Us

For privacy questions or requests, contact:
TrueBird Global LLC
Email: support@truebirdglobal.com

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Terms of Service

Effective Date: July 27, 2026 Company: TrueBird Global LLC Product: TabEagle Contact: support@truebirdglobal.com

These Terms of Service (“Terms”) govern your access to and use of TabEagle, including our website, mobile application, software, features, content, and related services. TabEagle is operated by TrueBird Global LLC (“TrueBird,” “we,” “us,” or “our”).

By creating an account, accessing TabEagle, or using our services, you agree to these Terms. If you do not agree, do not use TabEagle.

1. TabEagle Service

TabEagle is a software tool that helps independent business operators create invoices, share payment links, attach photos or supporting information, and communicate with customers about payment.

TabEagle is not a bank, money transmitter, escrow agent, debt collector, accountant, tax advisor, law firm, insurance provider, or payment card network. Payment processing is provided by third-party payment providers.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use TabEagle. If you use TabEagle on behalf of a business, you represent that you have authority to bind that business to these Terms.

3. Accounts

You agree to provide accurate and complete account information and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You must notify us promptly if you believe your account has been compromised.

4. User Content

“User Content” means information, invoices, descriptions, photos, attachments, customer details, messages, notes, and other materials you enter, upload, send, or store using TabEagle.

You retain ownership of your User Content. You grant TrueBird a limited license to host, store, process, display, transmit, and use User Content as needed to provide, operate, secure, support, and improve TabEagle.

You represent that you have the rights and permissions needed to upload, send, and use your User Content through TabEagle.

5. Invoice and Customer Responsibilities

You are solely responsible for:

• The accuracy of invoices, amounts, descriptions, taxes, fees, and due dates;
• The goods or services you provide to your customers;
• Obtaining any necessary customer authorization;
• Ensuring that messages, invoices, photos, and payment requests are lawful and appropriate;
• Resolving disputes with your customers;
• Providing refunds, credits, corrections, or receipts when required;
• Maintaining your own business, tax, and accounting records.

TabEagle does not guarantee that any invoice will be paid.

6. Payments

TabEagle may allow you to create or share payment links through third-party payment providers such as Stripe.

Payment processing is subject to the applicable payment provider’s terms, conditions, underwriting, compliance review, identity verification, risk controls, reserves, holds, refunds, chargebacks, and dispute processes.

TrueBird is not responsible for payment provider decisions, declined transactions, delayed payouts, reserves, chargebacks, disputes, account limitations, or compliance reviews.

You are responsible for all fees, taxes, refunds, chargebacks, disputes, and customer claims related to your business and transactions, unless otherwise expressly stated in a separate written agreement.

7. Taxes

You are responsible for determining, collecting, reporting, and remitting any applicable taxes related to your goods, services, invoices, payments, and business operations. TabEagle does not provide tax advice.

8. Prohibited Uses

You may not use TabEagle to:

• Violate any law, regulation, contract, or third-party right;
• Send false, misleading, fraudulent, abusive, or deceptive invoices or payment requests;
• Impersonate another person or business;
• Upload unlawful, harmful, defamatory, infringing, or privacy-invasive content;
• Process payments for prohibited, restricted, illegal, or high-risk goods or services;
• Harass, spam, threaten, or abuse customers or others;
• Attempt to bypass security, rate limits, fraud controls, or payment provider requirements;
• Reverse engineer, scrape, copy, resell, or misuse the service;
• Interfere with the operation, security, or integrity of TabEagle.

We may suspend or terminate access if we believe your use creates legal, security, compliance, reputational, or operational risk.

9. Third-Party Services

TabEagle may integrate with third-party services, including payment processors, messaging providers, app stores, analytics providers, hosting providers, and communication tools.

Your use of third-party services may be governed by separate terms and privacy policies. TrueBird is not responsible for third-party services, outages, errors, fees, restrictions, or decisions.

10. App Stores

If you download TabEagle through Apple’s App Store, Google Play, or another app marketplace, your use may also be subject to that marketplace’s terms. The marketplace provider is not responsible for providing support or maintenance for TabEagle unless required by applicable law.

11. Subscriptions and Fees

Some TabEagle features may require payment of subscription fees or usage fees. Pricing, billing intervals, included features, and cancellation terms will be disclosed at the time of purchase.

Unless otherwise stated, fees are non-refundable except where required by law or expressly provided by the applicable app store or payment provider.

We may change pricing or features by providing notice where required.

12. Cancellations

You may cancel paid services through the method used to purchase them. If you subscribed through an app store, cancellation and refund requests may need to be handled through that app store.

Cancelling a subscription may stop future billing but does not necessarily delete your account or historical records.

13. Support

Support is available at: support@truebirdglobal.com

We aim to respond to support requests within a reasonable time but do not guarantee a specific response time unless separately agreed in writing.

14. Service Availability

We work to keep TabEagle available and reliable, but we do not guarantee uninterrupted, error-free, or secure operation. TabEagle may be unavailable due to maintenance, updates, outages, security issues, third-party failures, or events outside our control.

15. Intellectual Property

TabEagle, TrueBird, our software, designs, logos, trademarks, content, and technology are owned by TrueBird or our licensors. These Terms do not transfer ownership of our intellectual property to you.

You may not copy, modify, distribute, sell, lease, or create derivative works from TabEagle except as permitted by these Terms.

16. Feedback

If you provide suggestions, ideas, or feedback, you grant TrueBird the right to use them without restriction or compensation.

17. Disclaimer of Warranties

TabEagle is provided “as is” and “as available.” To the fullest extent permitted by law, TrueBird disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and reliability.

We do not warrant that TabEagle will meet your requirements, increase collections, prevent disputes, prevent chargebacks, or ensure payment.

18. Limitation of Liability

To the fullest extent permitted by law, TrueBird will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, payment disputes, chargebacks, delayed payouts, customer claims, or reputational harm.

To the fullest extent permitted by law, TrueBird’s total liability for any claim will not exceed the greater of:

(a) the amount you paid to TrueBird for TabEagle during the three months before the claim arose; or
(b) $100.

Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

19. Indemnification

You agree to defend, indemnify, and hold harmless TrueBird, its owners, officers, employees, contractors, service providers, and affiliates from claims, damages, liabilities, losses, costs, and expenses arising from:

• Your use of TabEagle;
• Your invoices, payment requests, photos, attachments, messages, or User Content;
• Your goods, services, customers, taxes, refunds, chargebacks, or disputes;
• Your violation of these Terms;
• Your violation of law or third-party rights.

20. Suspension and Termination

We may suspend or terminate your access to TabEagle if we believe you violated these Terms, created risk for TrueBird or others, misused the service, failed to pay fees, or used TabEagle in a prohibited or unlawful manner.

You may stop using TabEagle at any time. Account deletion may be requested through the app, if available, or by contacting support@truebirdglobal.com.

21. Changes to These Terms

We may update these Terms from time to time. If changes are material, we may provide notice through the website, app, or email. Continued use of TabEagle after updated Terms become effective means you accept the updated Terms.

22. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, unless applicable law requires otherwise.

23. Contact

TrueBird Global LLC
Email: support@truebirdglobal.com

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Support, Refund, and Data Deletion Policy

Effective Date: July 27, 2026 Company: TrueBird Global LLC Product: TabEagle Support Email: support@truebirdglobal.com

TabEagle is operated by TrueBird Global LLC. This Support, Refund, and Data Deletion Policy explains how users can contact us for help, request account deletion, and understand payment or refund responsibilities.

1. Support Contact

For help with TabEagle, contact: support@truebirdglobal.com

Please include:

• Your name;
• Your business name, if applicable;
• The email or phone number associated with your account;
• A short description of the issue;
• Screenshots or error messages, if helpful;
• The invoice or payment reference, if applicable.

We aim to respond within a reasonable time. Response times may vary depending on issue complexity, volume, third-party service delays, and whether identity or account verification is required.

2. Types of Support We Provide

We may provide support for:

• Account access;
• Login or authentication issues;
• Invoice creation and sending;
• Payment link setup;
• App errors or technical issues;
• Subscription questions;
• Data deletion requests;
• Privacy requests;
• General product questions.

3. Payment Processing Support

Payments may be processed by third-party payment providers such as Stripe. Some payment issues may need to be handled by the payment provider, the user’s bank, the customer’s bank, Apple, Google, or another third party.

TabEagle does not control all payment provider decisions, including declined payments, identity verification, payout timing, reserves, chargebacks, or disputes.

4. Invoice Customer Disputes

TabEagle is a software tool used by independent business operators. We are not a party to the work, goods, services, invoice, or customer relationship between a TabEagle user and the user’s customer.

If you are a customer who received an invoice through TabEagle and have a question about the invoice, service, amount due, refund, or dispute, contact the business that sent you the invoice.

5. Refunds to Invoice Customers

Refunds for goods or services provided by a TabEagle user are the responsibility of that user, unless otherwise required by law or payment provider rules.

TrueBird does not decide whether a business must refund its customer for work performed, services provided, goods sold, invoice errors, missed appointments, customer dissatisfaction, or similar issues.

6. TabEagle Subscription Refunds

If you purchased a TabEagle subscription or paid feature directly from TrueBird, refund eligibility will depend on the terms shown at purchase and applicable law.

If you purchased through Apple’s App Store, Google Play, or another app marketplace, refund requests may need to be submitted through that marketplace.

Unless required by law or expressly stated at purchase, fees are generally non-refundable after the billing period begins.

7. Cancellation

You may cancel a paid subscription through the method used to purchase it.

Cancelling a subscription stops future billing but may not automatically delete your account, invoices, records, or payment provider account.

8. Account Deletion

You may request deletion of your TabEagle account by:

• Using the account deletion feature in the TabEagle app, if available; or
• Emailing support@truebirdglobal.com with the subject line “Account Deletion Request.”

We may need to verify your identity before deleting an account.

9. What Account Deletion Means

When your account is deleted, we will take reasonable steps to delete or de-identify personal information associated with your account, subject to limitations below.

Account deletion may affect access to:

• Invoice history;
• Customer records;
• Uploaded photos and attachments;
• Payment links;
• Business records;
• App settings;
• Support history.

Before requesting deletion, download any records you need to keep for tax, accounting, legal, or business purposes.

10. Information We May Retain

We may retain certain information when necessary for:

• Legal compliance;
• Tax and accounting records;
• Fraud prevention;
• Security;
• Payment disputes;
• Chargebacks;
• Enforcement of our Terms;
• Backup and disaster recovery;
• Legitimate business records.

Some information may remain with third-party payment providers, app stores, banks, or other services under their own retention policies.

11. Privacy Requests

For privacy-related requests, including access, correction, deletion, or questions about personal information, contact: support@truebirdglobal.com

Please include enough information for us to identify your account and process your request.

12. Emergency and Time-Sensitive Issues

TabEagle is not an emergency service. Do not use TabEagle for urgent safety, medical, law enforcement, or emergency communications.

13. Abuse, Fraud, or Security Reports

To report suspected abuse, fraud, unauthorized account access, or a security concern, contact: support@truebirdglobal.com

Use the subject line: Security Report

14. Changes to This Policy

We may update this Support, Refund, and Data Deletion Policy from time to time. Updates will be posted on our website or made available in the app.

15. Contact

TrueBird Global LLC
Email: support@truebirdglobal.com

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